Ancestry has too many visitors. You may also experience difficulties accessing your online tree. This could lead to problems with syncing.

2 Causes of Sync Problem

Internet Connection issues

Sync issues can be caused by differences in connection speeds, balance, and the typical reliability of one of a particular Internet service providers.

Even if there is nothing wrong with your tree or application, sync problems can still occur. Sometimes, it is best to persevere and try again later. It can extend dial-up connections. Satellite connections can also vary in speed. Cable connections can slow down at times when usage hours are high, often with the evenings.

Wireless Internet connections require you to have the best network strength. Then, try again to sync. You may also want to plug your computer directly into your modem. This is regardless of whether your router connection has WI-fi or cable. This step will help you determine if your sync issue is due to a router’s framework or poor WI-fi connectivity. Let’s say you can sync your tree using your modem. You might want to notify the manufacturer of your router so that they can convert its framework to allow Family Tree Maker access.

If not installed properly, there are a few settings on your laptop that can interfere with tree sync.

Problems caused by different software programs

The sync gadget’s method of simultaneously downloading and uploading can cause the widget to mistakenly identify it as an inhumane activity, which could trigger a sync issue. Sync problems can also be caused by other applications, such as antivirus, firewall, and safety software. For assistance in adding Family Tree Maker to your safety, antivirus, or firewall software, you may want to contact the manufacturer.

Media sync problems

Family tree makers’ method requires that media such as pictures and memories are synchronized independently from other records such names, dates, notes, etc. Different media in the tree will therefore require a longer time for synchronization. Even though Media Processing’s reputation may not be visible, synchronization can continue in the background.

Not only are PDFs prone to triggering sync problems, but also media files that are too heavy or poorly written, To find out which document caused the problem, you can go through the media workspace inside the Family Tree Maker. This is one way to fix the horrible paper that causes the sync problems constantly.

3) Solutions

Restart Family Tree Maker on your laptop

Family Tree Maker can be trusted to fix the problem. You could either start your computer in Safe Mode (for Mac users) or Clean Boot (for Windows users). For more information, please click the hyperlink.

Get your cutting-edge backups

We strongly recommend that you keep complete backups of all your family trees. This is an excellent first-rate activity. You can repair the last full backup if you are having trouble syncing your tree.

Redownload your tree

You can also re-download your Ancestry tree using Family Tree Maker, if you don’t have the most recent backup. If you have never done syncing on your tree, you might follow the same steps.

Remove and sort harmful files

Poor media documents can cause sync problems. To find out which document caused the problem, you can go through the media workspace using the Family Tree Maker. This is a great way to solve the problem of horrible files.